Privacy Policy

Effective Date: July 1, 2026

At Royal Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while visiting our website or purchasing our jewellery collections.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information Royal Jewellery Collect

Royal Jewellery may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Information
  • Payment Details (Processed Securely)
  • IP Address
  • Browser & Device Information
  • Cookies & Website Usage Data

2. How Royal Jewellery Use Your Information

Royal Jewellery use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Respond to enquiries
  • Send order confirmations and delivery updates
  • Improve our website and services
  • Prevent fraudulent activities
  • Comply with legal obligations
  • Send promotional emails only with your consent

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), Royal Jewellery process your personal data on one or more of the following legal bases:

  • Performance of a contract (to process and deliver your order)
  • Legal obligations
  • Legitimate business interests
  • Your consent (for marketing communications)

4. Payment Security

Your payment security is important to us.

Royal Jewellery does not store your debit or credit card details.

All online payments are securely processed by trusted third-party payment providers using encrypted payment technology and industry-standard security measures.

5. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyse website traffic
  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Sharing Your Information

Royal Jewellery do not sell, rent or trade your personal information.

Royal Jewellery may share your information only with trusted service providers, including:

  • Payment Providers
  • Delivery and Courier Services
  • Website Hosting Providers
  • IT Service Providers
  • Professional Advisers
  • Government Authorities where required by law

All third parties are required to protect your personal information.

7. Data Retention

Royal Jewellery retain your personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal, accounting and tax obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, your information is securely deleted or anonymised.

8. Data Security

Royal Jewellery implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While Royal Jewellery take reasonable steps to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw your marketing consent at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.

Royal Jewellery is not responsible for the privacy practices or content of external websites. Royal Jewellery encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website is intended for individuals aged 18 years or over.

Royal Jewellery do not knowingly collect personal information from anyone under the age of 18.

12. Changes to this Privacy Policy

Royal Jewellery may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Royal Jewellery

18 The Crescent
 Harrow
 Middlesex HA0 3JT
 London
 United Kingdom

📧 Email: care@royaljewellery.uk

📞 Telephone: +44 7587 993651